Frequently Asked Questions
Everything you need to know about your Sobia Nazir shopping experience.
What is the standard delivery time for domestic and international orders?
Domestic orders within Pakistan typically take 3-5 working days, while international shipping can take 7-12 working days depending on the destination and customs clearance.
Do you offer unstitched or ready-to-wear collections?
We offer a diverse range of both unstitched luxury fabrics and exquisitely tailored ready-to-wear ensembles to suit your personal style and convenience.
What are the available payment methods?
We accept Cash on Delivery (COD) within Pakistan, as well as major Credit/Debit cards (Visa and Mastercard) and Bank Transfers for both local and international customers.
Can I exchange an item if it doesn't fit?
Yes, items can be exchanged within 7 days of delivery provided they are unused, have all tags attached, and are in their original packaging. Please note that sale items are generally not eligible for exchange.
How should I care for my luxury embroidered outfits?
To maintain the quality of the intricate handwork and delicate fabrics, we strictly recommend dry cleaning only for all our formal and luxury collections.
How can I track my order once it has been dispatched?
Once your order is shipped, you will receive a confirmation email and SMS containing a unique tracking number and a link to the courier's portal to monitor your shipment's progress.